Business Continuity Plan (BCP) Initiatives

The Cosmo Energy Group sees the stable supply of petroleum products as its biggest mission, and this mission must still be fulfilled in crisis conditions. We have developed a Group BCP that covers the entire supply chain, from refineries to service stations, including all Group companies involved in supplying petroleum products.

We have established a system to ensure that a Crisis Response Headquarters is set up to initiate the BCP at each of the head offices of Cosmo Energy Holdings, Cosmo Oil, and Cosmo Oil Marketing in the event of a large-scale disaster, and each company has formulated its own BCP manual. Furthermore, to enable the continuation of stable supply even in the event that a Crisis Response Headquarters cannot be set up at the head offices due to a Tokyo Inland Earthquake, loss of head office functions, or other reasons, we have prepared a BCP manual for setting up Temporary Crisis Response Headquarters at the Sakai Refinery of Cosmo Oil and the Cosmo Oil Marketing Osaka Office. We conduct emergency simulation drills, as well.

1. A plan for petroleum supply in the event of a large-scale disaster in which oil wholesaling companies work together to implement joint operations, including the establishment of a joint working system, joint use of facilities, and cooperation in transportation

The Cosmo Energy Group envisages a scenario in which the serious health hazards due to the outbreak of a previously unknown infectious disease such as a new strain of influenza could have a long-term adverse impact on the entire supply chain, disrupting business continuity. To address this scenario, we have formulated the Business Continuity Plan for New Strain Influenza and Other Infections, the goals of which are to protect our employees, officers, and their families, maintain the stable supply of petroleum products, which is our corporate mission, and minimize the impact on the Group’s business and stakeholders.

As a designated public corporation, as defined by the national government, Cosmo Oil has established a Disaster Management Operation Plan based on Japan’s Basic Act on Disaster Management.

Disaster Management Operation Plan (Cosmo Oil) (in Japanese)

The Cosmo Energy Group has installed satellite telephones and multi-channel access (MCA) radio systems¹ at each business site, to ensure constant and reliable contact even when landlines and mobile phones are down. Furthermore, emergency generators have been installed in the head offices, and the large conference rooms where the Emergency Response Headquarters would be established are equipped with panels (BCP-compatible panels) for switching between regular and emergency power, emergency power outlets (BCP-compatible power outlets), and other specialized equipment.

1. Wireless communications services available throughout Japan